Dear Diane,
I recently graduated and have started my first job. My boss has scheduled me for a shift I am unable to work, and I am uncomfortable asking a peer to switch with me because I don’t know them very well. I don’t want to appear unreliable or look like someone who wants special treatment. Do you have any advice on how I should approach my colleges for this favor?
Sincerely,
Elizabeth D.
Dear Elizabeth,
Congratulations on your new job! You are already handling this problem well by carefully considering how to maneuver through this difficult and sometimes uncomfortable situation. There are a few important things to consider when it comes to the etiquette of asking for a favor.
I am sharing four simple steps below. Although these are not complicated, they do require some thought and a bit of courage. Pat yourself on the back for building your resilience, regardless of what their answer may be. Doing so will benefit you in the long run.
The Protocol of Asking for a Favor:
Pick the Right Person
When you need some help, choose the person you speak with wisely. Instead of bringing the favor to the attention of all of your colleagues at once, choose one teammate. By discussing directly, it will make the favor more personal, and you are more likely to receive a positive response. As you settle into your new job, you will likely offer assistance to others in the office when they are in a tight spot or under a deadline (your bonds will grow over time).
Get Personal
Be sure to tell your colleague why you chose to ask them for the favor. Have you shared an experience with them in the past? For example, has this person helped you adjust to the workplace environment or trained you on a particular skill? Be sure to touch on any previous involvement, as it will make them feel more recognized. Use your intuition and notice their demeanor.
Be Direct
Don’t procrastinate, as this may result in an uncomfortable situation. You will want to be straightforward but polite in asking the favor while simultaneously trying to avoid awkward pauses and moments of silence. You will come off as more confident and poised by being forthright. Remember to smile and communicate your thanks.
Express Gratitude Regardless of the Response
Go in knowing that your college may say ‘no’ to your request. Although this is not the answer you hoped for, express your gratitude by thanking them anyways. If they say ‘yes’ to your favor, acknowledge them not only at that particular time, but after they have completed the favor. A handwritten card will make a lasting impression.
Asking favors can be difficult, however, if your request is valid and you know how to reach out appropriately, it can make a big difference in the outcome.
Good luck,
Diane
